Sometimes when you look at your results in ALQEN, you might see a "-" in some of the boxes. Here's what that means and why it happens:
What "-" Means
When you see a "-", it means ALQEN doesn't have that piece of information for that product right now.
Why This Happens
There are a few reasons why you might see a "-":
Hard-to-Get Information:
Sometimes, certain information about a product is hard to find or collect.
ALQEN tries to get all the information it can, but sometimes it's just not available.
ALQEN is Updating:
Sometimes ALQEN needs to update its system.
While it's updating, some information might not show up for a short time.
What You Can Do
If you see a lot of "-" marks and it's making it hard to decide about a product:
You can wait a little while and check again later.
The information might show up after ALQEN finishes updating.
Need More Help?
If you're not sure about what you're seeing in your results:
Use our Live Chat to talk to someone who can help.
Our support team and community experts are ready to answer your questions.